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Accuracy is speed! Typing 101 to Freight Broker 101
OK so what does typing 101 have to do with being a freight broker or freight agent? Let me explain, a long time ago during high school, I took a typing class and while I didn’t realize it back then, … Continue reading
Posted in Uncategorized
Tagged Accuracy is Speed, Customer Service, Freight Broker Agent, Operations
2 Comments
Should I move out of my home office if I want to grow?
In addition to being an investor I consider myself a student, no matter what my former teachers say! As a student I like to watch what people do and say, it always amazes me when I talk to a freight … Continue reading
I want to grow my freight broker business but can’t afford to hire?
This is yet another topic we discussed in our recent “Agent Growth Strategies” seminar that I wanted to share. Let me start by saying, I understand how difficult it is to build a successful business, I have been an entrepreneur for almost 20 years … Continue reading
Posted in Uncategorized
Tagged 80/20 Rule, Freight Broker Agent, Hiring, Law of Diminishing Returns
2 Comments
Advanced Customer Growth/Retention Strategies Part 3
This post focuses on yet 3 more strategies that were discussed in our recent “Agent Growth Strategies” seminar held on 6-24-11 at LDi headquarters in Buffalo, NY 1. Communicate frequently and via different mediums The fact of the matter is, even … Continue reading
Advanced Customer Growth/Retention Strategies Part 2
For part 2 of Advanced Customer Growth/Retention Strategies we are going to focus in on two more strategies that were discussed in our “Agent Growth Strategies” seminar. 1. Don’t be a paycheck player when it comes to relationships…be an INVESTOR! … Continue reading